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SHIPMENT INFO

| Calligraphy Supply Order |

• Shipping to HONG KONG, we will use:

- local courier SF Express (with track & trace) to commercial (office) addresses OR

- Hong Kong Post (without track & trace) to residential addresses.

******if you wish to pick up directly from our Hong Kong studio, please use the code KMAPICKUP upon check out, you will not be charged for the shipment. We will then email you to arrange the pick up date and time.******

• For INTERNATIONAL shipping, please email us at info@kalomakeart.com the items you wish to order AND your postal address (with postal code) for a Shipping Quotation. 

• Please insert your postal address accurately when you place the order.

• If any reason you are unavailable to receive shipment of your package, Kalo Make Art is not responsible for the cost of re-shipping your package.

• Upon your order, you will receive an email to confirm your postal address. Later on, an email notification will be emailed to you when your order is shipped. 

• Kalo Make Art ships Monday - Friday. Please allow approximately 1 to 2 business days for your order to be processed and shipped. If you order on a Friday afternoon (3 pm onwards) and/or over the weekend or on a public holiday, please consider the earliest ship date to be the following working day.

• CUSTOMERS ORDERING FROM OUTSIDE OF HONG KONG: please note that you are responsible for any additional taxes, VAT fees, customs duties or brokerage charges normally imposed for import items in your country. These are not included in the shipping charges.

• If you have purchased our TASTING and/or BEGINNER workshop, the calligraphy starter kit will be provided at the workshop and will not be shipped in advance or prior to the workshop.