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SHIPMENT INFO

[ HONG KONG ORDER ]

• The standard administrative fee of HK$20 will be charged per order to cover the time spent on arrange the courier and the cost of packaging. ***CUSTOMERS ARE REQUIRED TO PAY THE SHIPPING FEE UPON DELIVERY. 

• We use SF Express 順豐到付 PAY ON ARRIVAL 到達付款 for all Hong Kong orders, the recipients are responsible to pay the delivery fee in CASH upon arrival of goods.

• Kalo Make Art charges an administrative fee of HK$20 per order, to cover the time spent on arranging the courier and the cost of packaging.

• Standard Rate: 1kg - HK$30 | 2kg - HK$42 for Hong Kong orders.

[ STUDIO PICK UP ]

 Use the code KMAPICKUP upon check out, this will automatically deduct our administrative fee of HK$20.

• Provide an accurate email address as we can arrange the pick up date and time with you.

[ INTERNATIONAL ORDER ]

• For INTERNATIONAL shipping, please email us at info@kalomakeart.com the items you wish to order AND your postal address (with postal code) for a Shipping Quotation. 

[ Terms & Conditions ]

• Kalo Make Art ships Monday - Friday. Please allow approximately 1 to 2 business days for your order to be processed and shipped. If you order on a Friday afternoon (3 pm onwards) and/or over the weekend or on a public holiday, please consider the earliest ship date to be the following working day.

• CUSTOMERS ORDERING FROM OUTSIDE OF HONG KONG: please note that you are responsible for any additional taxes, VAT fees, custom duties or brokerage charges normally imposed for import items in your country. These are NOT included in the shipping charges.

• If any reason you are unavailable to receive shipment of your package, Kalo Make Art is NOT responsible for the cost of re-shipping your package.

• If you have purchased our TASTING and/or BEGINNER workshop, the calligraphy starter kit will be provided at the workshop and will not be shipped in advance or prior to the workshop.